This section contains the Privacy Policy. Its purpose is to inform you of your rights concerning the information collected and processed by Apply service when you visit the site or use the services, and to specify its origin and use. You will find complete and accurate information about your visit to the site and use of the services.
By using the Apply service site, you agree to the terms of this Privacy Policy.
Anyone who disagrees with any of the terms of this policy is free to discontinue using the Apply service site and/or our services.
Techsynch solutions reserves the right to modify this Privacy Policy at any time without notice.
Any modification will take effect immediately and will not affect use of the site prior to the said modification. It is therefore recommended that each time the user visits the site, he/she checks the current provisions by consulting the Confidentiality and Privacy Policy.

GENERAL INFORMATION

2.1 Data Collection Personal Data Apply service has the possibility to collect user’s personal data:
  • if they fill in the “Contact” section,
  • if they subscribe to the electronic Newsletter offered by Apply service,
  • if they request and/or authorize the creation of a customer account in their name,
  • if there has been a telephone contact with one of our agents.
By “personal data” we mean any information provided voluntarily by the user to techsync solutions and concerning them as an individual. These can be provided during the user’s visit to the site, notably through the form on the site or the questionnaire aimed at defining the user’s travel wishes, which can be done by phone. Personal data includes personal information that the user provides on the site (name, contact details, and others) and electronic identification data that are accessible on or from your computer, such as cookies or IP addresses. With identification data, it is possible to identify the connection terminal, geolocate it on a city scale, and know the pages consulted on the Apply service website. But this information is generally insufficient to identify you nominatively. Secure online payment 2.2 Data Usage Personal data primarily enable access to the site’s services and their use. They are also necessary for:
  • processing information requests,
  • studying site traffic,
  • sending targeted advertising messages or commercial prospecting, subject to prior agreement from the user,
  • transmitting the Newsletter to subscribed users,
  • transmitting a catalog,
  • providing information about Apply service products,
  • making an online communication tool available to the user,
  • informing about events organized by techsynch solutions,
  • conducting surveys in which users are free to participate if they wish,
  • allowing to follow all site news,
  • managing business operations (orders, deliveries, invoices, accounting, customer relationship management, complaints, and others),
  • offering partners’ and/or techsynch solutions’ offers to the client,
  • conducting studies and surveys, as well as loyalty, prospecting, and promotional actions,
  • personalizing the site according to observed or declared preferences and needs,
  • setting up personalized communication with customers, especially for information sent by email,
  • managing all prospecting operations,
  • carrying out commercial solicitation operations,
  • developing commercial statistics and analyses,
  • managing requests to exercise the rights designated below,
  • managing unpaid bills and disputes,
  • administering comments on the site and/or pages edited by Apply service on social networks,
  • protecting users and Techsynch solutions against fraud.
2.3 Data Retention Apply service may retain a user’s personal data for ten years from the last contact, or their last use of the site or electronic communication support. Audience measurement statistics and raw site traffic data are only retained for thirteen months.
Techsynch solutions and affiliated companies are the sole recipients of the collected personal data. However, in certain cases, Techsynch solutions may need to transmit personal data to service providers (airlines, hotels, car rental companies, and others) in order to perform certain tasks. Techsynch solutions only transmits personal data to a third party when:
  • Apply service has previously obtained the consent of the individual concerned for the sharing of their personal data,
  • Apply service needs to transmit personal data to its distributors, providers, and technical service providers, to provide the requested service (Newsletter or others),
  • Apply service receives a request from a judicial authority, or any administrative authority authorized by law, requesting the transmission of this information in accordance with current legislative provisions.
All our partners who may have access to your personal data process it on our behalf and in accordance with our instructions. They are required to comply with this Privacy Policy and Privacy Protection. These partners will be bound by a contract, which will include standard contractual clauses and will ensure a high level of confidentiality and protection of personal data. All subcontractors and service providers are required to implement all necessary technical measures to keep personal data secure, and to comply with the protection conditions required by the Personal Data Regulation.

Techsynch solutions may retain a user’s personal data for ten years from the last contact, meaning from the last trip taken with Apply service, or from their last use of the website or electronic communication support.

Audience measurement statistics and raw site traffic data are only kept for thirteen months.

Apply service makes its best efforts to protect personal data against damage, loss, misuse, intrusion, disclosure, alteration, or destruction.

Apply service’s computer systems are subject to constant physical and software protection. Apply service has implemented physical and electronic data backup procedures on the site, in accordance with English legislation concerning the protection of personal data.

Employees of Techsynch solutions who, by virtue of their role, may have access to personal data, are bound by the strictest confidentiality.

However, Techsynch solutions cannot foresee or control all risks related to the internet. Therefore, we would like to remind you that despite Techsynch solutions’ vigilance, there are risks of occasional data loss or breach of data confidentiality when transmitted over the internet. The information provided on the site may be interrupted in cases of force majeure or circumstances beyond the control of Techsynch solutions, or events not attributable to Techsynch solutions’ responsibility.

7.1 Users’ Rights Regarding Data Collection Right of Access, Modification, Rectification, and Deletion Users have a general right of access, modification, rectification, and deletion of their data, in accordance with data protection regulations. Therefore, users can:
  • Object to the processing of their data if they have a legitimate reason,
  • Freely access all their data,
  • Rectify, update, and delete their declarative data if they have a legitimate reason,
  • Request a limitation of the processing of their data.
Exercise of These Rights You can exercise these rights by sending a request to our customer relations service:
  • by email: apply-service@hotmail.com
To enable us to respond to your request, you must identify yourself by providing your name, first name, email, and optionally your postal address. You also have the right to access, modify, and delete your personal data collected in the recruitment section of the Apply service website. You can send us your request:
  • by email: send an email
We will respond to you within a maximum period of one month from the date of receipt of your request. 7.2 Unsubscribing from the Newsletter Apply service offers users the possibility to subscribe to the Newsletter in order to stay informed about the services and products offered by Techsynch solutions. Users who have subscribed to the Newsletter can also unsubscribe if they wish. To do so, they must: Your request will be processed by Apply service as soon as possible.

In the event of a change of control of the company, an acquisition, insolvency or sale of the company’s assets, the personal data collected by Apply service may be transferred to third parties.

The Apply service site and the services offered on it are not intended for minors. However, access to the site is not strictly reserved for adults as it does not contain any elements forbidden to minors. We remind you that minors are not authorized to make any reservation on the Apply service site.

The site’s forms and questionnaires are not intended to collect information about minors. However, should any information concerning a minor be collected on the site, the minor’s legal representative may contact Apply service’s Customer Relations Department in order to rectify, modify or delete this information.

TechSynch solutions reserves the right to change this Privacy Policy at any time without notice. If TechSynch solutions wishes to use your personal information in a manner different from that stated in the Policy in effect at the time of collection, such changes will be published in a new version.

For this reason, we recommend that you consult the Privacy Policy on a regular basis.

If you have any queries or comments about this Privacy Policy, please contact our customer relations department:

by e-mail: apply-service@hotmail.com

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